After hiring SuperSystem
consultants you will notice an immediate difference. Our consultants work the floor
and desk deals in-house, role play and conduct SuperSystem seminars. We
have assembled a team of consultants who have lived the automobile
dealership experience, were very successful at it and are passionate
about assisting our clients as they quickly achieve the same level of
expertise and success. SuperSystem consultants utilize their experience
and proven instructional methods to produce results that are measurable
immediately.
James A. Ziegler, CSP is a professional member of the National Speaker’s
Association as well as National Speaker’s Association Georgia and
National Speaker’s Association Tennessee. In July 2001, he earned the
prestigious “Certified Speaking Professional” designation at the NSA
National Convention in Dallas. Less than 1/3 of one percent of all
professional speakers worldwide ever achieves this coveted honor, the
association’s highest earned award.
For almost 30 years, James A. Ziegler, CSP has researched,
studied and trained in the retail automobile business as surely as if he
were studying for a Masters’ degree in any other profession.(Read
Testimonials about Jim's work).
He is the ultimate student of our industry. Intellectual dynamics and
incredible ability to perform at levels above the industry…Jim Ziegler’s
future forecasting has an accuracy for predicting industry trends and
events approaching 90%.
President of three
corporations with revenues approaching $4 Million annually, nobody has
the hands-on experience in the retail automobile business even rivaling
his accomplishments and experience. Since March of 1986, when Ziegler
left the retail car business following a career as a record setting
manager with some of the top dealerships in the country, Ziegler has
done business with more than 15,000 dealerships nationwide and more than
100,000 Dealers, managers and factory executives have attended Jim’s
automobile dealer management seminars. Traveling more than 250 days a
year, the man has physically worked in more than 1,000 showrooms in no
less than 200 cities in 49 states.
Ziegler is
known for his high energy, controversial, top-rated keynote speeches,
national convention workshops, and in-dealership hands-on consultancies.
He also presents several national seminars in cities nationwide every
month. Jim is one of those extremely rare individuals that can actually
perform what he teaches in the real world environments. As Ziegler will
tell you… “I am the best there is at what I
do!”
He has been the
featured keynote speaker for 61 State Automobile Dealer Association
Annual Conventions and has been consistently rated at the top of the top
ten speakers at 5 National NADA Conventions.
James Ziegler is often interviewed, featured in articles by him or about
him, and quoted as an industry expert by CBS 60 Minutes, CNNfn, Automotive News, USA Today,
Bloomberg News, Dow-Jones Newswire, Automotive Executive, RV Executive
today, Auto Age, Auto Success, in-dealership satellite networks, and Car
Dealer Insider. Jim is the featured monthly columnist in DEALERMagazine with his very popular and always controversial column “The Dealer Advocate.” Extremely popular with the Dealers
and respected by the factories and industry insiders, the man has become
an in-demand celebrity speaker in the retail automobile industry.
Factory executives seek his advice on marketing trends and industry
future forecasts.
Strategic Audacity...Controversial… Arrogant, Focused, Intense,
Egotistical, The
Man Is a Showman. There’s nobody else quite like him. Those who really
know him see past the act. They’ll tell you Jim Ziegler is honest,
intellectual, and sincere. They will also say that James A. Ziegler is
the best there is in the retail automobile business today.
Kirk Manzo, Director
of Consulting for
Ziegler SuperSystems, has extensive
sales and sales training background spanning over 20 years.
Kirk’s sales career
began in college, selling books “door to door” each summer on his way
to earning a B.S. in Economics from Florida State University. In 1985 he
was recruited to work for Fujitsu (Japan’s largest computer
manufacturer) selling imaging technology to banks and automobile dealers
throughout South Florida. In 4 short years, he was promoted to become
the youngest National Account Manager in the companies history,
finishing #1 nationwide in his first year. Little did he realize the
circle would complete itself some years later.
A strong work ethic
was instilled in Kirk at a very young age, working every summer from age
8 with his father Pablo Manzo’s electrical construction business. Pablo
taught him the importance of working hard and doing the job right. So
when the opportunity to develop a sales territory in the Caribbean and
Central America distributing building materials came along, well Kirk
couldn’t pass this up. For 5 years he traveled extensively overseas
training sales staffs at retail stores on product knowledge and sales
approaches.
Once again a new
challenge presented itself, to work with U.S. Surgical, training and
supporting surgeons and O.R. staff on the use of advanced minimally
invasive surgical technology. This later resulted in working further
with doctors at a mid-sized fee only planner that specialized in
providing financial planning and practice management consulting
services. As Director of new client programs he grew their assets by
over $150 million in less than 2 years.
Like many of you,
Kirk did not start his career thinking he would work in the car
business. The image that John Q Public had of car dealerships was
certainly less than complementary. But this seemed like the right
opportunity at the right time. Kirk was asked to join a small group of
other professionals to become the core team to open and run one of the
first used car superstores in South Florida.
Manzo received a
crash course on recruiting, training and managing a sales team, acting
as both sales and F&I manager . They say that experience is a great
teacher, well he got plenty of schooling quick! The store was seeing an
unbelievable amount of floor traffic. As a result Kirk would personally
work 10-15 deals a day and the store was delivering 300+ used cars a
month out of the gate. The GM wanted to help Kirk get a better picture
of the car business, so he was promoted to inventory manager and
appraiser to learn pricing and market values by helping to run sales at
the weekly auctions. It was an invaluable education.
Kirk’s experience in
coordinating and conducting training for the 40+ salespeople at his
store lead to a position as a District Training manager in Atlanta. He
was responsible for ongoing training of existing staff as well as
opening new dealerships. Over time the, opportunity to work with Auto
Nation's New Car franchises helped complete the picture of the retail
automotive market.
Today as a member of
Ziegler SuperSystems consulting and training team, Kirk Manzo brings a
unique perspective to coaching sales teams to improve bottom line
results.
Kirk is a
professional member of the prestigious National Speakers Association and
the American Society of Training and Development.
Anthony Hall started in the retail
automobile industry as a sales person for
Summit Ford in Lees
Summit Missouri in 1982. While at Summit Ford, Anthony
became the two time National Walk-Around Champion for the Ford Motor
Company. Anthony also became the highest volume sales person in the
dealership.
Anthony left Missouri and
moved to
Dallas TX. There he joined the Prestige Ford Group and became one of the
top salesmen. In the next 5 years, Prestige Ford became one of the top
volume and
customer satisfaction
dealerships in the nation and
won the prestigious Chairman's Award 5 times. Prestige Ford soon
became the second largest Ford dealership in the nation.
Anthony moved from Texas to
Atlanta and joined Burt Sadler at
Spalding Automotive in Atlanta, GA. He was hired as the in house sales
recruiter and trainer. During that tenure, Spalding became the most
profitable minority dealership in the nation. Sales increased from 60
to over 300 per-month!
After a request by Burt
Sadler, Anthony moved to Wichita, KS to take over the established
50 year
Ford dealership Rusty Eck
Ford. Together, with an incredible management staff broke every
previous record set by Rusty Eck and won the President's Award for the
first time in their history.
Today, Anthony is an
extremely valuable member of
Ziegler SuperSystems, Inc. training and consulting staff. Anthony joined
Ziegler SuperSystems, Inc. in January 2004 bringing with him 22 years of
in-store sales and training experience. Anthony is a welcomed addition!
became the two time National Walk-Around Champion for the Ford Motor
Company. Anthony also became the highest volume sales person in the
dealership.
