Ziegler Supersystems, Inc A Dealership Success Plan

Ziegler Supersystems.com > What we do > Consultancies

Synergy!

Ziegler’s takes a “team approach” to consulting. Your in-store consultant will focus on both sales and F&I profits. Unfortunately, many consulting companies focus only on F&I profits, at the expense of the front end, while others completely ignore the F&I process and spend all their time on strictly front end profit.

For your dealership to MAXIMIZE profits, it must learn to integrate the sales people, the sales managers and desk, plus F&I into one cohesive team. The days of robbing Peter to pay Paul just doesn’t work any more. The new standards for compliance on all federal regulations for disclosure and non-discrimination require changes to today’s automotive retail operation.

If your F&I is doing anything but Menu Sales, well it’s not if but when the Attorney General will be stopping by for a spot inspection. You just don’t want to go there.

However, to take full advantage of Menu Selling, you need to first establish a base payment prior to presenting your products. The best way to do this is from the sales desk. But if your sales people are already talking payments on the lot…well…do you see the importance of SYNERGY.

We are committed to implementing a sales and F&I process that coordinates your sales people, sales managers, and F&I managers into one team.

That’s the Ziegler difference. Synergy between your sales people, sales managers, and the F&I managers. Experience the difference!

Call us today and we will be glad to perform an in-depth, confidential survey with your dealership personnel about your sales operation with a report to the dealer, including recommendations. Even if we don't do business.

Call us at 800 726 0510 to schedule your in-store consultation.
 

Sample In Store Training Syllabus:

Day One:

I.     Meeting with Managers and Dealer(s) to outline and review the consulting visit. Analyze current selling system's strengths and weaknesses. Introduce Ziegler Supersystem's philosophy and techniques unique to the system.

II.    Kickoff Meeting with entire sales force. (Equally divided into morning and afternoon sessions: Half managers and half sales force in each).

III.   Topics for Sessions:

         - Overview of selling skills

         - Minimum responsibilities of a salesperson

         - Image Enhancement

         - Duties of a Sales Professional

         - Time Management

         - Goal Setting

         - Commitment Statement / Goal Statement

         - Introduction to the "Road To The Sale"

Day Two: (Classes to be divided same as previous day)

I.     Continuation of "Road to the Sale" including meeting and greeting the customer, presenting the vehicle, establishing common ground, demonstration of the vehicle, product knowledge, etc.

II.     Introduction to "4 Square" Selling System. Overcoming customer objections. Extensive training and practicing customer friendly word tracks.

III.    Actually desking deals in late afternoon/evening with managers and making sales force accountable for their actions/decision.

Day Three:

I.     Review and complete "Road to the Sale"

II.    Enhancing Professional Selling Skills:

        - Prospecting

        - Customer Tracking and Follow-up

        - Telephone Skills

III.   Extensive Role Playing

IV.   General Summary of Training with Q&A

V.    Desking Deals with Management/Sales Force

Day Four:

I.      Implementation of Entire System

II.     Inspect what we Expect

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