ZIEGLER SUPERSYSTEMS NEWSLETTER

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Mr. Rob Mudd - Senior Vice President- The Mudd Group

http://www.mudd.com



Having just returned from NADA where I attended several marketing seminars, it is clear that the age old marketing debate rages on: Do I begin branding entirely and retire my retail messaging completely? Do consumers care about price and item anymore? Unfortunately, there is no magic bullet that takes care of all of our concerns at once. Anyone who claims to have the one formula that answers all of our marketing questions is just another salesman selling liver pills from the back of his wagon. The answer lies in applying several formulas, using market research and keeping our eyes and ears open to ever changing trends.

Make no mistake, branding is important, but all the branding in the world will not target the specific customer who is looking for your product right now. Reaching the "Now" market should always be the primary directive for your advertising and your marketing strategies. To reach this market, The Mudd Group has defined, through our years of experience, elements that are essential to create the correct message. We call these elements, "The Fab Five."

They are:

1) An Arresting Headline (it is crucial to get audience attention. We believe that this can be done in a number of ways from a hard sell fashion to a soft sell, a good jingle, or even a clever premise)

2) Simply Stated True Value (define your Unique Selling Proposition- this is part of your brand!)

3) Make the offer and repeat it (the important retail message; what is it we are selling?)

4) Create a Sense of Urgency (this is the call to action: NOW is the time to buy, not next month)

and finally,

5) Ask for the Order (there is no reason to be shy with the customer- where do they find you?

We have what you're looking for!).

Every advertisement should contain these elements whether it is a hard sell, medium or soft. The tone of the advertisement will be according to the market, the product, your personal style, even the time of year. From the basic structure of "The Fab Five" branding elements are developed, as well. Every message should contain aggressive retailing and the branding message that tells us what sets your dealership apart.

Contrary to some of what I've heard at various seminars- We believe that you can have your cake and eat it too. Branding and aggressive retailing can and should live together-bringing you the best possible message to drive traffic to your store.