ZIEGLER SUPERSYSTEMS NEWSLETTER

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Training

By Michael Finnan



You won't find a better investment

This has proven to be a confusing year for the automotive industry. Vehicle sales in some brands have fallen 30% while in others sales are up 25%. One thing is certain however, the fundamental principles of the business have not changed in 30 years; the better run dealerships sell vehicles and make more gross on those vehicles no matter what the industry is doing. These are the Dealers that everyone holds in high regard and respect.

So, how do they do it?

What is their secret?

...The secret is there is no secret. Successful Dealers hire the most talented people available then provide them with ongoing first rate training so that they are students of the car business and eventually become masters of their craft.

How would you like to have the best managers in the business run your dealership?

How would you like to be as insulated as possible from market conditions?

The first thing dealerships cut when business turns down is training. Dealers often say that they cannot afford to send their Sales Managers and F&I Managers to training because my car sales are slow and my profits are down. The question is where else can you impact your bottom line faster than by sending your managers to a training course that will help you sell more cars and make more gross.

The fastest and easiest way to impact your bottom line is to send your F&I Manager to the right seminar; one that is created to improve your employees skills while still using your current system. A seminar like Zeigler SuperSystems' F&I Mastermind provides your people with generic selling and menu skills that fit your current program.

Let's do the math

The typical student completing the Zeigler 2 day F&I Mastermind seminar will see an average $400 increase in their profit per vehicle. The average dealership delivers 80 units per month. Multiply that $400 increase by those 80 units and you will see an increase of $32,000 per month in your bottom line. Now multiply that monthly increase by twelve months and you will have an additional $384,000 increase in your bottom line every year.

The average investment for an attendee, including airfare, meals and seminar is approximately $2,000 to $2,500. I'd love to be able to invest $2500 and end up with $384,000, wouldn't you? The good news is you can!

Advertising, utility bills, uniforms and floor plan are expenses. Training should never be considered an expense; it is an investment with a tremendous return.

In my next Ziegler SuperSystems newsletter article I will reveal the best ways to increase your secondary finance grosses while making your secondary customer feel "first class".

Michael Finnan is President of Dealer Service Group (DSG), based in Louisville Kentucky and has been in the Automotive industry for 20+ years. Contact Michael at: Mike@DealerServiceGroup.net