SERVICES
 

Ziegler SuperSystems sales training encompasses the Sales Manager, F&I Manager, and the Sales Person. Ziegler training is centered on maximizing your dealership’s effectiveness in Sales and F&I.

Nothing is left out.

Ziegler SuperSystems takes a “team approach” to automotive sales training. Ziegler SuperSystems offers a variety of sales training venues:

 

In-Store Sales Training - so you can maximize your time on the sales floor while training your sales people & managers (dealers are always encouraged to attend)

Seminars-

The one day Battle PlanTM seminar

The Sales Manager Forum seminar

The F&I Mastermind Seminar seminar

It is true - Average people with great procedures can do incredible things!

James A. Ziegler

In-Store training:

 

Day One:

 

I.     Meeting with Managers and Dealer(s) to outline and review the consulting visit. Analyze current selling system's strengths and weaknesses. Introduce Ziegler SuperSystem's philosophy and techniques unique to the system.

 

II.    Kickoff Meeting with entire sales force. (Equally divided into morning and afternoon sessions: Half managers and half sales force in each).

 

III.   Topics for Sessions:

         - Overview of selling skills

         - Minimum responsibilities of a salesperson

         - Image Enhancement

         - Duties of a Sales Professional

         - Time Management

         - Goal Setting

         - Commitment Statement / Goal Statement

         - Introduction to the "Road To The Sale"

 

Day Two: (Classes to be divided same as previous day)

 

I.     Continuation of "Road to the Sale" including meeting and greeting the customer, presenting the vehicle, establishing common ground, demonstration of the vehicle, product knowledge, etc.

II.     Introduction to "4 Square" Selling System. Overcoming customer objections. Extensive training and practicing customer friendly word tracks.

III.    Actually desking deals in late afternoon/evening with managers and making sales force accountable for their actions/decision.

 

Day Three:

 

I.     Review and complete "Road to the Sale"

II.    Enhancing Professional Selling Skills:

        - Prospecting

        - Customer Tracking and Follow-up

        - Telephone Skills

 

III.   Extensive Role Playing

IV.   General Summary of Training with Q&A

V.    Desking Deals with Management/Sales Force

 

Day Four:

 

I.      Implementation of Entire System

II.     Inspect what we Expect

 

Our In-Store consultancies can be modified to accommodate your needs.

Contact Debbie Peavy at dpeavyzsi@yahoo.com to schedule your consultancy.

Seminars:

Battle PlanTM

1.   How to Maximize Existing Profit Centers and Create New Ones.

2.   Fast Paced Tips from one of the most well known consultants in the Automotive Industry, High Energy Techniques to capture business in a wildly fluctuating market, and James A. Ziegler’s proven, High Intensity Tools and Programs that produce when implemented...Day One!

3.    How to ensure that Dealership Organizations Don’t Waste a Single Opportunity to do Business.

4.    Projects for Sales and F&I Managers that will result in giving the Dealership Your Chance to Pick Up the Money You’re Leaving on the Table Front, Back, and in the Service Lane.

5.    CSI Engineering projects that lead to HIGH AVERAGE PROFITABILITY & HIGH AVERAGE CSI SCORES...Building Value at All Levels for Customer Retention and Referrals!

6.    Ziegler’s Programs and Advertising techniques to Drive Floor and Phone Traffic

7.    Projects to Control and Measure the Sales Effort in an erratic market

8.    Growing Sales Volume in a Slowing Economy... Achieving Maximum Results and Accountability from your team, integrating PROSPECTING AND LEAD GENERATION programs into day-to-day activities.

9.    Dealing with Credit Realities in the 21st Century...Projects for all levels in the team that work with existing Customers and Lenders to GET MORE DEALS APPROVED!

10.  Projects and Tips that will have you Tapping Untapped Markets immediately, gaining the edge on the competition...INTERNET STRATEGIES THAT PAY, BDC, E-MAIL AND MUCH, MUCH MORE!!!

 

Contact Jim Ziegler to set up your Battle Plan at: zieglerss@aol.com

 

The Ultimate Professional Sales Person Training

 

1.    Selling! Your success is directly related to your ability to effectively communicate with your customers. Good communicators are good listeners.

2.    Negotiating Skills. To be a good negotiator, you mission is to make as much profit as the customer will agree to pay while still delivering the automobile.

3.    Product knowledge. Jim discusses proper product presentation and the ways to educate yourself about the products you sell. Product knowledge is a part of your training that never ends.

4.    Time Management. Most salesmen waste most of their time, All The Time. Using your time to its fullest advantage, making the most of the time that you're working is what time management is all about.

5.     The necessary duties, procedures, & paperwork associated with our business.

6.    The Road To The Sale. There are no cuts in The Road To The Sale. The Road To The Sale is a synergistic system & there are no exceptions to this method of selling automobiles!

7.    How to develop prospecting & customer tracking & follow up skills. Although everyone talks about prospecting, very few people really know how to do it in such a way that it works all of the time.

 

More Information:

 

Sales Training Videos

Sales Manager Forum

      1.    Desking the Deal

2.    The Road to the Sale-Setting up your selling system

3.    Hiring, Firing, Training and Promoting your Sales

      Force

4.    How to get GOOD qualified sales people, and how to

      keep them

5.    Measuring the Sales Effort 

6.    Holding High Average Profitability

7.    Closing the Customer

8.    Traditional, Trade Difference, and Four Square

      Negotiating Techniques

9.    Evaluating the primary duties of the Sales Manager:

      Planning, Evaluating, coordinating and Organizing.

      Controlling the Sales force

 

More information...here

 

 

F&I Mastermind

 

Curriculum description:

 

Develop Advanced Menu Selling Competency, using proven selling methods and procedures. Establishing the demeanor, attitude, and selling skills of a highly polished, professional Financial Manager. This will include a heavy emphasis on selling intangible products.

 

Maximize unit sales from the sales of Finance and Leasing options while maximizing profitability from product sales in the F&I Department. This will include a stated dealership objective of ethical and compliant product mark-up strategy.

 

Learn consultant sales counseling methods to best assist customers in selecting suitable finance packages, lease programs and aftermarket products.

 

Develop full-disclosure skills for selling Parts and Labor Agreements (Vehicle Service Contracts) with high penetration and high profitability while reducing cancellations and charge backs.

 

Develop skills and techniques for selling credit life and credit disability insurance with high penetration and reduced charge backs.  This involves value-oriented sales processes, overcoming customer fears and objections with full legal disclosure.

 

Learn how to manage and motivate the sales force to insure that the F&I/Leasing Manager receives a quality introduction to every customer turnover at the point-of-sale.

 

Learn professional benefit-driven word-tracts...clear and concise explanations of product value designed to effectively present our financial packages with full legal and ethical disclosure.

 

Improve sales skills and learn proven professional techniques to improve product sales and profitability.

 

Learn full disclosure procedures designed to create a pleasant, positive, and stress-free buying experience for the customer while still maximizing profit opportunities from rate markup and finance product sales. This section includes a thorough review of practical, real-world compliance steps to protect the Manager and dealership from Truth-in-Lending Act violations.

 

Learn methods to effectively sell the advantages and benefits of selecting your dealership’s Financial Packages vs. financing through other banks or credit unions.

 

Embrace the highest personal and professional standards and ethics.

 

The Ultimate Goal of this seminar is to improve you personally and professionally as a highly skilled Financial Manager.