by The Alpha Dawg | Apr 4, 2014 | Auto Dealer Monthly, Featured, Jim's Thoughts, NADA
Erosion can affect every aspect of your dealership, from staff and processes to the very foundations of your business. The Alpha Dawg wants you to keep fighting. In every training situation I have ever conducted, I have repeated the same words to every audience:...
by The Alpha Dawg | Mar 19, 2014 | Jim's Thoughts, WardsAuto
I could swear we’ve seen this movie before. Or something a lot like it. Different actors but the same plot and basic script that has played out many times. It’s a rerun that conjures up visions of a squirming Ford CEO Jacques Nasser testifying before...
by The Alpha Dawg | Mar 17, 2014 | F&I and Showroom, Featured, Jim's Thoughts
January was an emotional and physically challenging roller coaster for Debbie and me. The month started with my Internet Battle Plan conference. Then I had two in-dealership consulting visits before traveling to New Orleans for the National Automobile Dealers...
by The Alpha Dawg | Mar 3, 2014 | Auto Dealer Monthly, Featured, Jim's Thoughts, NADA
I was watching television last week, sort of aimlessly flipping through the menu of channels, all 800 of them. You know the drill. I usually stop when I reach the upper tiers with programs from India and China. Then I start going the other way until I reach Channel 3....
by The Alpha Dawg | Mar 3, 2014 | F&I and Showroom, Jim's Thoughts
A recent event made me think about the Queen of Hearts from Alice in Wonderland, the foul-tempered personification of blind fury who screams, “Off with their heads.” Of course, the Queen of Hearts is just a figment of Lewis Carroll’s imagination, and I’m certain he...
