by The Alpha Dawg | May 4, 2014 | Auto Dealer Monthly, Featured, GM, Jim's Thoughts, News
Close your eyes and pick a number between 13 and 500. Got it? Okay, now go before Congress and tell them how many deaths were caused by a defective ignition switch in your vehicles. I don’t envy Mary Barra. In a few short months, she went from newly minted General...
by The Alpha Dawg | Apr 4, 2014 | Auto Dealer Monthly, Featured, Jim's Thoughts, NADA
Erosion can affect every aspect of your dealership, from staff and processes to the very foundations of your business. The Alpha Dawg wants you to keep fighting. In every training situation I have ever conducted, I have repeated the same words to every audience:...
by The Alpha Dawg | Mar 17, 2014 | F&I and Showroom, Featured, Jim's Thoughts
January was an emotional and physically challenging roller coaster for Debbie and me. The month started with my Internet Battle Plan conference. Then I had two in-dealership consulting visits before traveling to New Orleans for the National Automobile Dealers...
by The Alpha Dawg | Mar 3, 2014 | Auto Dealer Monthly, Featured, Jim's Thoughts, NADA
I was watching television last week, sort of aimlessly flipping through the menu of channels, all 800 of them. You know the drill. I usually stop when I reach the upper tiers with programs from India and China. Then I start going the other way until I reach Channel 3....
by The Alpha Dawg | Feb 3, 2014 | Auto Dealer Monthly, Featured, Jim's Thoughts
Fiction is filled with stories about second-half comebacks. Rocky always gets his ass kicked for at least the first three rounds before he reaches deep down and pulls out a win. Come on, admit it. We all thought Ivan Drago was going to kill him. The turning point came...
by The Alpha Dawg | Dec 30, 2013 | Auto Dealer Monthly, Featured, Jim's Thoughts, NADA, News
There’s something magical and mystical about New Orleans. I lived there for a year once. I was only 20 at the time, and every day was an adventure. Of course, I celebrated my 21st birthday on Bourbon Street. Young, dumb, intoxicated and … Well, you get the picture....
