by The Alpha Dawg | Mar 19, 2014 | Jim's Thoughts, WardsAuto
I could swear we’ve seen this movie before. Or something a lot like it. Different actors but the same plot and basic script that has played out many times. It’s a rerun that conjures up visions of a squirming Ford CEO Jacques Nasser testifying before...
by The Alpha Dawg | Mar 17, 2014 | F&I and Showroom, Featured, Jim's Thoughts
January was an emotional and physically challenging roller coaster for Debbie and me. The month started with my Internet Battle Plan conference. Then I had two in-dealership consulting visits before traveling to New Orleans for the National Automobile Dealers...
by The Alpha Dawg | Mar 3, 2014 | Auto Dealer Monthly, Featured, Jim's Thoughts, NADA
I was watching television last week, sort of aimlessly flipping through the menu of channels, all 800 of them. You know the drill. I usually stop when I reach the upper tiers with programs from India and China. Then I start going the other way until I reach Channel 3....
by The Alpha Dawg | Mar 3, 2014 | F&I and Showroom, Jim's Thoughts
A recent event made me think about the Queen of Hearts from Alice in Wonderland, the foul-tempered personification of blind fury who screams, “Off with their heads.” Of course, the Queen of Hearts is just a figment of Lewis Carroll’s imagination, and I’m certain he...
by The Alpha Dawg | Feb 3, 2014 | Auto Dealer Monthly, Featured, Jim's Thoughts
Fiction is filled with stories about second-half comebacks. Rocky always gets his ass kicked for at least the first three rounds before he reaches deep down and pulls out a win. Come on, admit it. We all thought Ivan Drago was going to kill him. The turning point came...
by The Alpha Dawg | Jan 30, 2014 | Jim's Thoughts, WardsAuto
When Shakespeare wrote “Much Ado about Nothing,” he could have been referring to the feigned outrage following Jim Farley’s remarks recently at the Consumer Electronics Show in Las Vegas. Let me preface that Jim Farley, Ford’s global marketing chief, is my friend and...