by The Alpha Dawg | Apr 12, 2017 | F&I and Showroom, Jim's Thoughts
After 41 years in this business, I must admit I was naïve about dealership service when I visited my local Ford dealership for an oil change. After all, the sign on the building said “Quick Lane.” I was gobsmacked when they told me it would be a four-hour wait for a...
by The Alpha Dawg | Mar 16, 2017 | Auto Dealer Monthly, Featured, Jim's Thoughts
It’s a new month and a new attitude in the car business, where sales have noticeably slowed down in recent weeks despite a rising economic tide. I keep trying to tell the industry that the two are not necessarily entwined. The issue here is good, old-fashioned...
by The Alpha Dawg | Mar 13, 2017 | Featured, Jim's Thoughts, News, Seminars, Training
by The Alpha Dawg | Mar 9, 2017 | F&I and Showroom, Featured, Jim's Thoughts
Historians have put the story to bed and closed the book. I say, however, that only the most ignorant and naïve among us could actually believe that a lone gunman — particularly a bitter, delusional nutcase like Lee Harvey Oswald — could have pulled off the...
by The Alpha Dawg | Feb 16, 2017 | F&I and Showroom, Jim's Thoughts
To be frank and borderline crude here, most of you dealers are pissing your money away. You are totally ineffective and inept with your advertising dollars. I’m told that automotive advertisers spent more than $4 billion on paid search in 2016. Most of that went to...
by The Alpha Dawg | Jan 30, 2017 | Auto Dealer Monthly, Featured, Jim's Thoughts
Flash back to Alec Baldwin’s classic sales speech in “Glengarry Glen Ross.” Everyone remembers when Jack Lemmon said, “The leads are weak.” That was one of the most brutally tense scenes in movie history, ending with the famous line, “Coffee is for closers.” I have...
