by The Alpha Dawg | Feb 28, 2015 | Jim's Thoughts, WardsAuto
Am I the only one who hs a fundamental problem with Nissan’s latest move to bring dealers into the U.S. from Mexico? Initially it’s Texas, California, and probably Florida, Illinois, Arizona, New Mexico, and then the rest of the country. Nissan is promoting...
by The Alpha Dawg | Feb 13, 2015 | F&I and Showroom, Jim's Thoughts
The worst day of every F&I professional’s life reoccurs every couple of months. I am talking about the day your dealer and general manager return from their latest 20 Group meeting. Sporting new golf tans and deep frowns, they come storming into the showroom...
by The Alpha Dawg | Feb 5, 2015 | Auto Dealer Monthly, Featured, Jim's Thoughts
I’ve been working on this article off and on most of the day, and rivers of sweat and tears are running down my face. No, it’s not from the hard work. It’s the hot sauce. A few minutes ago, Debbie brought me a bowl of her wonderful, homemade-from-scratch chicken...
by The Alpha Dawg | Jan 22, 2015 | F&I and Showroom, Jim's Thoughts
Without exception, every sales department in every dealership in the world is underperforming in virtually every profit center. Even the stores that are dominating their market could use more sales, more frequent sales and higher grosses. I know that’s a bold...
by The Alpha Dawg | Jan 20, 2015 | Featured, Jim's Thoughts, NADA
Third party Vendors are waking up to their worst nightmare. The party is almost over and we’re turning the lights on. They are in denial reminiscent of ‘Newspaper Advertising’ a few decades ago. Newspaper was the juggernaut, dominant, over-bearing,...
by The Alpha Dawg | Dec 31, 2014 | Featured, Jim's Thoughts, Video, WardsAuto
For more than fifteen years we’ve watched AutoNation continually redefining their most recent redefinition. Although I generally hold CEO Mike Jackson in high regard, watching the country’s top dealership chain reversing and reinventing itself has been amusing,...